WARRANTY / AFTER-SALES

Warranty cashflow and reserves form a large, sometimes huge financial impact for companies independent from industry or product.
The historic rule of thumb stating that warranty reserve changes should not be greater than 1% of the annual turnover, is still valid.
To achieve this and maintain it over the business plan, it requires an uniformal organisational approach with cross-functional and cross-departmental time and data management.
Also an effective warranty management should cover all cost categories and cost control, but should also focus on customer & dealer satisfation and internal cost. Why not turning warranty cost into a profit?
 
The Top 10 Guidelines for Warranty optimisation …

MOBILITY

The Automotive Industry is in the middle of its biggest change since the invention of mass transportation.
All sorts of electro-mobility will be part of the growth market for more and more companies. For companies not only centred around the production of vehicles, but also for a large number of new players: digitalisation, telecommunication, IT, software and content providers, cities, governments, electrical power providers and eMobility Start-Ups.
All these players will benefit from the innovations and the impulses coming from the developments in the mobility arena.


The Top 14 Mobility Challenges and
Opportunities ...

PERFORMANCE CARS

Of course, the main characteristic of a Performance Car is engine power, but not only that.
Almost more important is the balance of all attributes to create a holistic and "round" driving experience. The linearity of power and torque build-up, steering feel and pedal forces combined with the interior noise composition and seating position, play an equal role here. 

The future challenge will be to develop, maintain and newly define these performance car attributes while preparing for an era of electrification, CO2 reduction and reducing public acceptance.