The Top 10 Guidelines for Warranty Optimisation

- Establish a cross-functional organization

- Understand market regulations (internal and external)

- Establish integrated team objectives across all related parties 

- Establish a state-of-the-art data management system covering the complete warranty value chain

- Understand the Top 80% issues per market

- Build controls and checks across the warranty value chain

- Establish a rigid regress/recovery process

- Establish an efficient part/sample recall process

- Integrate the warranty process in the Quality Improvement process

- Transform the Warranty process from a cost-center view into a customer satisfaction centered view

Ask us for the  “WARRANTY WHEEL” and learn more in one of our Warranty Workshops.